Delivery policy
Shipping and Returns
Interseal S.A.'s general price list does not include shipping costs. By default, Interseal S.A. will ship packages freight prepaid via our usual carrier and will include the shipping costs on the delivery note. Alternatively, we will use the customer's assigned collection/carriage service, freight collect.
All returns are subject to Interseal S.A.'s acceptance conditions.
Interseal S.A. will not accept any returns without prior notification from the buyer and a return document number. Without this number, the package will be refused delivery, and the buyer will be responsible for shipping costs.
With some exceptions, Interseal S.A. will not accept returns or claims for materials after 15 days from the delivery note date. This period is considered sufficient to verify that the materials shipped match the buyer's order.
If Interseal S.A. If a return is accepted despite no error on the part of Interseal S.A., the buyer will be responsible for shipping costs. However, if the return is accepted due to an error on the part of Interseal S.A., it will be shipped via the carrier chosen by Interseal S.A., freight prepaid.
Shipping
MAIL BOXES ----------- €6 per shipment
Limited Liability
The liability of Interseal S.A., its agents, employees, subcontractors, and suppliers for claims arising from the performance or breach of its contractual obligations shall not exceed, in aggregate, the basic contract price and shall not include, under any circumstances, damages for loss of profits, revenue, production, or use, cost of capital, downtime costs, delays and claims from the buyer's customers, costs of substitute energy, loss of anticipated savings, increased operating costs, or any special, indirect, or consequential damages or losses of any kind.
The limitation of liability contained in this clause shall prevail over any other limitation of liability contained in any other contractual document that is contradictory or inconsistent with it, unless such provision restricts the liability of Interseal S.A. to a greater extent.
If the products manufactured by Interseal S.A. are based on designs, plans, or specifications provided by the client, Interseal S.A. shall not be liable if said products are not certified or do not fulfill the function or use intended by the client.